With WaiterOne, adding “covers” allows you to seamlessly record the number of guests at each table, streamlining order management, enhancing accuracy, and providing valuable insights into guest traffic for improved reporting and operational efficiency. To activate go to Settings -> General -> Tables.
Underneath is also an option to also ask a remark when opening a table e.g. VIP, no salt, …
All order tickets, to the bar, kitchen,… will have the number of covers and the remark you entered. The remark will not appear on the final bill of course.
With WaiterOne POS, managing your restaurant’s workflow becomes both intuitive and efficient. The system allows you to assign specific colours to users who are taking or entering orders, making it easy to quickly identify and prioritise tasks at a glance.
User Rights and Table Plan Visibility
In WaiterOne, each table on the floor plan is color-coded to match the user assigned to it. This visual cue lets you instantly see which server is responsible for each table.
Personalised KDS Settings
On the Kitchen Display System (KDS), you can choose to display orders using the designated user colors or assign unique colors to each order. This customisation option ensures you can tailor the system to your workflow.
Enhanced Communication Across Teams
The colour-coding system ensures seamless communication between front-of-house and back-of-house staff. When a user is assigned a specific color, it appears consistently across the status board and KDS, allowing everyone to stay aligned on order progress.
Better Organisation, Fewer Errors
This integration enhances organisation and reduces the risk of errors, enabling your team to respond faster to customer needs. As a result, WaiterOne ensures a more streamlined dining experience, boosting customer satisfaction and improving operational efficiency.
WaiterOne POS offers an impressive multilingual support system, allowing businesses to operate seamlessly across diverse markets. With the capability to use 18 different languages, including Chinese, Danish, Dutch, English, French, German, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Swedish, Russian, Serbian, Spanish, Thai, and Turkish, this point-of-sale system caters to a wide array of customers and staff. This flexibility not only enhances communication but also improves customer service, making it an ideal choice for international restaurants, cafes, and retail establishments. By breaking down language barriers, WaiterOne POS ensures that users can navigate the system effortlessly, ultimately contributing to a smoother operational flow and better customer experiences.
With WaiterOne POS, enhancing kitchen efficiency has never been easier. The system allows you to select an alternate iPad in the Kitchen Display System (KDS) to streamline order management and eliminate the need for traditional printing. This innovative feature ensures that all orders are displayed digitally on the chosen iPad, enabling kitchen staff to view and process requests in real-time.
By minimizing paper waste and reducing clutter, restaurants can create a more organized workspace, fostering a more efficient environment. The digital interface not only helps in tracking orders but also allows for easy updates and modifications, ensuring that any changes are instantly communicated to the kitchen team.
Furthermore, the KDS promotes better communication between front-of-house and kitchen staff, reducing the chances of miscommunication and order errors. This seamless integration enhances workflow, allowing chefs to focus on preparing high-quality dishes without the distraction of managing paper tickets. In addition to improving service speed, this eco-friendly approach contributes to a more sustainable operation, aligning with the growing demand for environmentally conscious practices in the food industry. With WaiterOne POS, restaurants can elevate their service experience while embracing modern technology.
WaiterOne POS offers unparalleled flexibility when it comes to printer integration, allowing businesses to connect an unlimited number of printers at no additional cost. This feature empowers restaurant owners and operators to customize their operations seamlessly, ensuring that orders can be printed simultaneously in various locations, such as the kitchen, bar, or dining area. With the ability to add as many printers as needed, WaiterOne POS eliminates bottlenecks in order processing, enhances efficiency, and supports the diverse needs of any establishment whether it’s a bustling café or a large-scale restaurant all without the burden of extra fees. This commitment to affordability and adaptability makes WaiterOne POS an ideal choice for businesses aiming to streamline their operations while keeping costs in check.
At just €18 a month, WaiterOne delivers exceptional value. With our system, you won’t need costly hardware such as touchscreens or high end PCs that often suffer from slow performance and crash-prone operating systems. Nor will you require pricey software additions, like a back-office module dependent on an expensive SQL server. Even ongoing support is simplified – there’s no need for expensive service contracts or costly technicians to resolve minor hardware issues.
Our approach at WaiterOne is refreshingly straightforward. Instead of flashy sales tactics or complex extras, we focus on offering a seamless solution: the reliable pairing of WaiterOne software with your iPad. This combination provides a stable, efficient POS experience without the need for constant support, setting us apart from traditional POS systems.
We understand if you’re comparing options. Should you choose a pricier POS, we’re confident you’ll quickly see the superior value and affordability that WaiterOne brings to your business.
WaiterOne allows easy QR code integration, enabling customers to scan, view the menu, and place orders directly from their mobile devices. This enhances service speed, reduces contact, and improves the overall dining experience. Under settings, you can find this feature.
In WaiterOne, the status board within the Kitchen Display System (KDS) improves operational efficiency by providing real-time visibility into order statuses. This feature allows restaurant owners, kitchen staff, and clients to track orders whether in preparation, ready for service, or completed enhancing communication and streamlining workflows to boost service delivery and customer satisfaction.
WaiterOne POS seamlessly integrates with Fiskaly, the cloud-based fiscalization solution, ensuring easy compliance with European country’s stringent regulations. With this integration, WaiterOne users can handle payments and securely store digital receipts, all while meeting KassenSichV’s (Cash Register Security Ordinance) regulatory standards.
Fiskaly is a trusted provider of Technical Security Systems (TSS) designed specifically for European businesses in Austria, Germany, Italy and Spain to comply with KassenSichV requirements.
Automatic E-mail Ticketing Tickets can now be emailed directly without manually entering the email address, improving workflow efficiency and reducing errors. This update allows front-end staff to focus more on customer service than email entry.
Flexible Print Options WaiterOne POS offers a setting to skip bill printing for transactions below a specified amount, helping reduce paper usage and printing costs. This customizable threshold lets managers tailor billing practices to fit business and environmental goals.
Remember you can still decide to print the bill. Just press a bit longer (> 1.2 seconds) on the bill button and the ticket will be printed (although the total is less then the minimum to print the bill). Another option is also to ask a copy of a bill, see the tickets button above the order/bill/pay main buttons.
Improved Product Sorting The COS interface now sorts products with numerical names first, followed by alphabetical items. This logical order helps staff locate products faster, especially in large catalogs, improving speed and accuracy during busy hours.
Payments and VAT/TAX in CSV CSV export is now available for Day Payments and Day VAT/TAX reports, allowing easy data transfer for financial analysis. This feature streamlines accounting and enhances reporting by simplifying daily transaction and tax data management.
Enhanced Reporting
The Reports section for Day, Hours, and Tables/Clients now includes cover counts, enabling easier tracking and analysis of guest numbers. This update simplifies the assessment of dining trends, service volume, and table turnover.
