In WaiterOne, the status board within the Kitchen Display System (KDS) improves operational efficiency by providing real-time visibility into order statuses. This feature allows restaurant owners, kitchen staff, and clients to track orders whether in preparation, ready for service, or completed enhancing communication and streamlining workflows to boost service delivery and customer satisfaction.
WaiterOne POS seamlessly integrates with Fiskaly, the cloud-based fiscalization solution, ensuring easy compliance with European country’s stringent regulations. With this integration, WaiterOne users can handle payments and securely store digital receipts, all while meeting KassenSichV’s (Cash Register Security Ordinance) regulatory standards.
Fiskaly is a trusted provider of Technical Security Systems (TSS) designed specifically for European businesses in Austria, Germany, Italy and Spain to comply with KassenSichV requirements.
Automatic E-mail Ticketing
Tickets can now be emailed directly without manually entering the email address, improving workflow efficiency and reducing errors. This update allows front-end staff to focus more on customer service than email entry.
Flexible Print Options
WaiterOne POS offers a setting to skip bill printing for transactions below a specified amount, helping reduce paper usage and printing costs. This customizable threshold lets managers tailor billing practices to fit business and environmental goals.
Remember you can still decide to print the bill. Just press a bit longer (> 1.2 seconds) on the bill button and the ticket will be printed (although the total is less then the minimum to print the bill). Another option is also to ask a copy of a bill, see the tickets button above the order/bill/pay main buttons.
Improved Product Sorting
The COS interface now sorts products with numerical names first, followed by alphabetical items. This logical order helps staff locate products faster, especially in large catalogs, improving speed and accuracy during busy hours.
Payments and VAT/TAX in CSV
CSV export is now available for Day Payments and Day VAT/TAX reports, allowing easy data transfer for financial analysis. This feature streamlines accounting and enhances reporting by simplifying daily transaction and tax data management.
Enhanced Reporting
The Reports section for Day, Hours, and Tables/Clients now includes cover counts, enabling easier tracking and analysis of guest numbers. This update simplifies the assessment of dining trends, service volume, and table turnover.
We’re excited to announce that WaiterOne now supports Tap to Pay on iPhone, allowing contactless payments with just an iPhone-no extra hardware needed! This feature improves efficiency by enabling servers to process payments tableside, reducing wait times. With secure, encrypted transactions and no card data stored on the device, it enhances the dining experience. Plus, restaurants can use their existing Apple devices, avoiding extra costs. Upgrade to Tap to Pay on iPhone with WaiterOne for a modern, efficient payment solution!
